Ordering Twice By Mistake

I've ordered twice by mistake, what can I do?

ModeFlowers.com prides itself for providing the finest customer support service in the UK. We understand completely that mistakes can and do occur while placing orders. We try our level best to solve your problem and make your shopping at ModeFlowers.com a wonderful and unforgettable experience.

Our customer support staff is extremely competent, dedicated and understanding. We are always ready to resolve any issue, assist the customer in placing an order and to answer any questions or queries that you may have.

If, by mistake, you’ve placed your order twice, there’s no need to panic. Just pick up the phone and dial our toll free customer support help line: 0800 954 1925. Our friendly customer support representatives will assist you in resolving the issue.

You will need to call us immediately so that we can cancel the duplicate order and make sure your original order is correctly processed and gets delivered on time.

Please do keep in mind that for refunds of any sort we have a strict 30-day refund policy from the date of taking the order from you.

We hope you found this information useful. For further assistance please call our toll free number: 0800 954 1925 or drop us an email. Happy shopping!